I’m sure that overall, that’s an affirmative. However I’ve just spent the last three hours fighting my web browser to let me into a conferencing site for a board meeting tomorrow for the RWA Women’s Fiction Chapter. I mean, if I can’t get myself in there (I’m the secretary), then we have to change the meeting. Then my computer would be inconveniencing five other people who have arranged their schedules to accommodate this meeting. On the suggestion of a friend (whose time I also chewed up trying to figure out my problem), I downloaded another web browser. I now think I’m good to go for tomorrow’s meeting. That’s assuming it’ll accept the three people it wouldn’t let me add today. Grrrrrrr.
Although on-line shopping is a great tool for writers who keep odd hours and like to do their shopping at 3 am, I spent two hours last night trying to purchase something that HAD to be purchased. I browsed. I chose my item. Clicked the “add to cart” button. Chose additional options, and again added to cart. Went to check out … “your shopping cart is empty.” Seriously? I logged off. Brought the site up again. Went through the entire process. Same result — empty cart. Well, I must be a real idiot not to be able to point and click my way to a purchase.
Rebooted my computer. Tried again. Again, empty cart. And you know, time’s a tickin’ toward the holiday when said gift needs to be at its destination.
Now I’m smart enough to know when to yell “Uncle.” Well, maybe not, because I should have after the second failed attempt. So I take a giant leap back into the early nineties and call the 800 number to make a telephone purchase. First call disconnects as I’m waiting for a “service representative.” Did I mention that I’m doing this after an afternoon of real live in person store shopping (so not my favorite sport)? Well, I’m invested now. There is no way I’m giving up until I have that item in my cart and on the way to its new home.
Second try on the 800 number does the trick. By now, I’m sweating and grinding my teeth. Oh, yeah, the person on the phone is using the same website to place my order, I can hear her clicking away, telling me as she makes each selection, all the way to purchase confirmed. Crikey.
You know, I think perhaps I need to come up with a murder mystery that has to do with computer frustration. We’ve all been there. It’s a believable story line, right?